· Verifies and organizes daily payment receipts according to Night Audit Guidelines

· Verifies and posts daily revenue for events according to Night Audit Guidelines

· Verifies and settles credit card batches.

· Closes business day in PMS Operating System

· Prepares reports for distribution according to Night Audit Guidelines

· Assists in resolving billing discrepancies.

· Front Desk Responsibilities: Greets and welcomes guests; check in/out guests; assigns room keys; maintains room availability, collects and distributes messages for guests etc.

· Secures the privacy of the guests.

We are a small business focused on providing our employees with a fulfilling career and endless opportunities. Employee benefits include…

• Employee Meal
• Employee Discounts (at CBBC/TWI)
• 401K match up to 3% (12 months/1000 hours)
• Opportunity for internal growth
• Ability to work in multiple departments
• Accrued Sick Days

Benefits offered to full-time employees in addition to those listed above:

• Paid Time Off
• Paid Holidays
• Insurance – Health, Dental & Vision

Wellness Program

Job Types: Full-time, Part-time

Salary: $18-19 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Night shift
• Weekend availability

 Responsibilities

• Answer immediately to request from guests, as well as from other departments.
• Load cart with supplies such as linens, terry, and cleaners and move it to the required area.
• Enter guest rooms by adhering to proper procedures.
• Clean room to standards set by Supervisor/Hotel.
• Replace used amenities in guest rooms – unless otherwise specified.
• Provide clean linens and towels in exchange for dirty ones.
• Hang or fold towels, make beds and ensure bathrooms are exceptionally clean.
• Take away room service dishes, dirty linen and trash.
• Perform check on all room appliances to ensure they are in good working condition.
• Adjust furniture, desk items and appliances when necessary.
• Dust furnishings and wipe down walls as well as remove marks from them, if possible.
• Carry out floor care duties in hallway and guest rooms, vacuum carpets.
• Adhere to all safety, security and company procedures and policies.
• Keep uniform clean and make sure to appear professional at all times.
• Keep proprietary information confidential.
• Ensure company standards are followed in welcoming and acknowledging guests.
• Provide immediate report of any safety hazards, injuries, maintenance problem or accident to the supervisor.
• Anticipate service needs of guests and provide them even before called upon to do so.
• Provide assistance to guests with special needs.
• Genuinely appreciate and thank guests for their visits.
• Apply professional language in communicating with guests and other people.
• Provide support to co-workers to achieve common goals.
• Maintain quality standards and expectations.
• Other duties as assigned.

 Requirement

• Communication Proficiency.
• Flexibility.
• Teamwork Orientation.
• Organization.
• Ability to multi-task.
• Be able to lift up to 25 pounds.

Compensation

• Starting at $17.00 an hour.

Benefits

• Employee discount
• Employee meals.
• Employee events.
• 401k and Roth.
• 401k match (up to 3%) after 1 year
• MD Sick Leave.
• Medical, dental, vision, 6 paid holidays, PTO - after 1 year for eligible full-time employees averaging 30hrs or more a week

Responsibilities

• Must be able to multi-task and handle multiple tables at any given time.
• Have complete knowledge food and beverage preparation.
• Ability to sell alcohol and food items.
• Ability to use a computer to ring orders on a check.
• Able to interact with guests in a friendly/time efficient manner.
• Able to accept different types of payments and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant, both during and at end of shift.
• Ability to clear and set tables
• Check identification of guests to ensure guests are of legal age to consume alcohol.
• Refuse to serve alcohol in a polite manner to those that are not of legal age or don’t produce adequate identification.
• When serving alcohol always observe guest’s behavior and follow TIPS guidelines.
• All guests must be treated in a manner to ensure their complete satisfaction. 
• Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. 
• Well-groomed hair and personal hygiene are essential.

Requirements:

• Customer Focus.
• Communication Proficiency.
• Ethical Conduct.
• Organizational Skills.
• Stress Management/Composure.
• Multi-task oriented.

Compensation

• $5.00 an hour plus tips.

Benefits

• MD Sick Leave.
• 401k & ROTH.
• 401k employer match.
• Employee meals.
• Employee events.

Responsibilities

• Provide guidance and support to the host/hostess team.
• Monitor team performance and provide feedback to manager.
• Ensure all host/hostess follow restaurant policy and procedures.
• Have a good understanding of Open Table.
• Treat all guests in a manner to ensure their complete satisfaction. 
• Always strive to exceed guests' expectations.
• Take names on waiting list.
• Run the floor plan board.
• Observes tables and keeps track of dirty, clean and occupied tables.
• Take guests information and quote wait time to guests accurately when tables are not immediately available.
• Cleans, organizes, and stock menus at host stand.
• Answer phone and answer questions concerning the menu and the restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive experience.
• Fills To-Go orders.
• Report to work in a neat and clean uniform. Well-groomed hair, and personal hygiene are essential.
• Other duties as assigned.

Requirements

• Customer focus
• Communication proficiency.
• Organizational skills.
• Stress management/composure.
• Multi-task oriented.

Compensation

• Starting $15.00 an hour.

Benefits

• MD Sick Leave.
• Employee events.
• Employee meals.
• Employee discount.
• 401k & ROTH.
• 401k employee match after 1 year and 1000 hours.
• Medical, dental, vision, PTO, paid holidays after 1 year for eligible full-time employees.

Responsibilities

• Must be able to multi-task and handle multiple tables at any given time.
• Have complete knowledge food and beverage preparation.
• Ability to sell alcohol and food items.
• Ability to use a computer to ring orders on a check.
• Able to interact with guests in a friendly/time efficient manner.
• Able to accept different types of payments and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant, both during and at end of shift.
• Ability to clear and set tables
• Check identification of guests to ensure guests are of legal age to consume alcohol.
• Refuse to serve alcohol in a polite manner to those that are not of legal age or don’t produce adequate identification.
• When serving alcohol always observe guest’s behavior and follow TIPS guidelines.
• All guests must be treated in a manner to ensure their complete satisfaction. 
• Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. 
• Well-groomed hair and personal hygiene are essential.

Requirements:

• Customer Focus.
• Communication Proficiency.
• Ethical Conduct.
• Organizational Skills.
• Stress Management/Composure.
• Multi-task oriented.

Compensation

• $5.00 an hour plus tips.

Benefits

• MD Sick Leave.
• 401k & ROTH.
• 401k employer match.
• Employee meals.
• Employee events.

Responsibilities

• Provide guidance and support to the host/hostess team.
• Monitor team performance and provide feedback to manager.
• Ensure all host/hostess follow restaurant policy and procedures.
• Have a good understanding of Open Table.
• Treat all guests in a manner to ensure their complete satisfaction. 
• Always strive to exceed guests' expectations.
• Take names on waiting list.
• Run the floor plan board.
• Observes tables and keeps track of dirty, clean and occupied tables.
• Take guests information and quote wait time to guests accurately when tables are not immediately available.
• Cleans, organizes, and stock menus at host stand.
• Answer phone and answer questions concerning the menu and the restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive experience.
• Fills To-Go orders.
• Report to work in a neat and clean uniform. Well-groomed hair, and personal hygiene are essential.
• Other duties as assigned.

Requirements

• Customer focus
• Communication proficiency.
• Organizational skills.
• Stress management/composure.
• Multi-task oriented.

Compensation

• Starting $15.00 an hour.

Benefits

• MD Sick Leave.
• Employee events.
• Employee meals.
• Employee discount.
• 401k & ROTH.
• 401k employee match after 1 year and 1000 hours.
• Medical, dental, vision, PTO, paid holidays after 1 year for eligible full-time employees.